Shipping policy

Shipping Policy

Last Updated: September 2026

At Shawl Baaf, we are committed to delivering your order safely and on time.

1. Order Processing

All orders are carefully checked and packed before dispatch.

Orders are generally processed within 1–2 business days after confirmation.

During sales, promotions, or busy seasons, processing may take a little longer.

2. Delivery Time

For orders within Pakistan, delivery usually takes approximately 3–5 business days after dispatch.

Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

Any free-shipping offers will be clearly mentioned on our website or promotional campaigns.

4. Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations in Pakistan.

Customers are requested to provide an accurate and complete name, phone number, and delivery address when placing an order.

5. Order Tracking

Once your order has been dispatched, you may receive tracking information through SMS, WhatsApp, or email, where available.

6. Incorrect Address

Please make sure your delivery information is correct before placing your order.

Shawl Baaf is not responsible for delays or additional delivery charges caused by an incorrect, incomplete, or incorrect phone number/address provided by the customer.

7. Delayed or Lost Orders

If your order is delayed beyond the expected delivery time, please contact our customer support team. We will coordinate with the courier to help resolve the issue.

In case of a lost shipment, we will work with the courier service to investigate and resolve the matter.